Accessibility

Last updated: September 2026

The inn

We have two accessible room types, both with ADA-compliant features:

• The Queen Room ADA has a queen bed, a lowered door viewer, outlets and thermostat, and a bathroom with grab bars and a roll-in shower.
• The Double Queen ADA has two queen beds, the same lowered fittings, and a bathroom with grab bars and a bathtub.

Please request an accessible room when you book — they cannot be held otherwise.

Parking is free, and there are marked accessible parking spaces near the lobby. Guest rooms are on two floors, arranged around the courtyard; if you need a ground-floor room, please tell us when you book.

If you have a specific requirement — a particular route through the grounds, a bed height, or anything about the pool — please call us on (669) 230-5785 before booking. We would much rather tell you honestly what we can do than have you arrive to a room that does not work.

Service animals

Service animals are welcome throughout. The inn does not otherwise accept pets.

This website

The site is built to WCAG 2.1 Level AA:

• Text and backgrounds are measured for contrast, including the brand red, which is used only where it passes.
• Every page can be used with a keyboard alone, with a visible focus outline, and a link to skip straight to the content.
• Forms have no CAPTCHA, and every field has a visible label.
• The site works without JavaScript. The one thing that needs it is the cookie choice, because the tags it controls cannot load without JavaScript either.
• The cookie choice is not a pop-up that blocks the page. It sits at the bottom of the screen, does not trap your keyboard, and gives Accept and Reject equal weight.
• Motion respects your system setting: if you have asked your device to reduce motion, transitions are switched off.

Telling us about a problem

If something on this site or at the inn gets in your way, please tell us at reservations@rosegardensanjose.com or (669) 230-5785. Tell us the page or the part of the inn and what happened, and we will put it right.